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Service Insights from ClearlyRated

It’s hard to believe that an entire decade has passed since we first launched Best of Staffing®. When we embarked on this journey back in 2010, the ClearlyRated® (formerly known as Inavero) team was on a mission to help staffing firms place the client and talent experience at the heart of their growth strategy. Our […]

Accounting firms – like other professional service providers – rely heavily on client satisfaction and service quality to retain accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded marketplace. What is NPS? Net Promoter® Score (NPS) is a client satisfaction […]

IT service providers – like MSPs and VARs – rely heavily on client satisfaction and service quality to retain accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded (and often unruly) marketplace. What is NPS? Net Promoter® Score (NPS) is […]

As an IT service provider, you strive to deliver great service to your clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your company.   But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality of the […]

As an accounting service provider, you strive to deliver great service to your clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your firm. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality of the service […]

HR service providers – like other B2B service firms – rely heavily on client satisfaction and service quality to retain accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded marketplace. What is NPS? Net Promoter® Score (NPS) is a client […]

As a provider of outsourced HR services (like a PEO, ASP, HRO, or RPO) you strive to deliver great service to your business clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your company.   But, what steps can you take to demonstrate your commitment to your clients […]

Law firms – like other professional service providers – rely heavily on client satisfaction and service quality to retain key accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded marketplace. What is NPS? Net Promoter® Score (NPS) is a client […]

As a lawyer or legal practice administrator, you strive to deliver great service to your clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your firm.   But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality […]

Insurance brokers – like other business service providers – rely heavily on client satisfaction and service quality to retain key accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded marketplace. What is NPS? Net Promoter® Score (NPS) is a client […]