ClearlyRated helps B2B firms credibly differentiate themselves based on their service.
“I just received this very kind email from one of my clients but I have no idea what it is!”
Shout Outs are a part of your client satisfaction survey. A Shout Out is an opportunity for one of your clients to recognize you or anyone on your team who has provided them with exceptional customer service.
There are multiple ways that you can celebrate when one of your survey respondents takes the time to recognize someone at your company by giving them a Shout Out.
Depending on how you have Shout Outs setup in your dashboard, there can be a couple ways to celebrate these wins:
If Shout Outs are set up to only be shared with the top level of management:
If Shout Outs are set up to be sent with the employee that was given the Shout Out (and the manager is copied on the email).