Join ClearlyRated’s CEO Eric Gregg for this quick-hit 30-minute webinar as he reveals brand new research, including the latest NPS® benchmarks for the staffing industry and highlights from our Industry Benchmark Study. Get a sneak preview of our upcoming report, and gain insight into the minds of staffing buyers and candidates. 

What you'll learn:

• The latest research on NPS benchmarks for the staffing and recruiting industry
• Key factors influencing staffing buyer decisions
• The drivers of satisfaction for staffing buyers and candidates
• Strategies to elevate client experiences from satisfaction to loyalty
• The evolution of CX to always-on experience management

Empower your firm with actionable insights into client expectations and learn how to craft exceptional client experiences that not only prevent churn but also pave the way for organic growth within your existing accounts.

Presenter

Eric Gregg, CEO & Founder

With two decades of research experience in B2B professional services, Eric Gregg and his team at ClearlyRated have analyzed more than 6.7 million surveys with the goal of determining what drives success for professional services firms. Eric has served as an adjunct faculty member in Portland State University’s marketing program, and has published numerous articles, business cases, and technical notes in the field of marketing, client loyalty and employee satisfaction. His research and consulting have been featured in articles and as a noted industry speaker.

In today's dynamic environment, staffing firms are facing unique challenges in fostering diverse and inclusive teams. While DEI policies are under increased scrutiny, the fundamental business case for equity and inclusion remains critical for productivity and growth.

Join ClearlyRated founder, Eric Gregg, alongside industry experts, Myra T. Briggs (Founder, MTB Leadership Labs), Haley Jones (Director of Member Engagement, ASA), and DeLibra Wesley (Founder, Women of Color in Staffing) for a timely discussion on the current state of DEI and the future of inclusive practices within the staffing industry.

This webinar provides actionable insights and expert perspectives to help you navigate the evolving DEI landscape and drive meaningful change within your organization.

Attendees will gain insight into:

• The Current State of DEI in Staffing: Explore a data-driven profile of the industry's workforce, including detailed analyses of gender identity, race/ethnicity, LGBTQIA+ representation, and other key demographic factors.
• The Impact of the Current Political Environment on DEI Policies: Understand the evolving policy landscape and learn how leading staffing firms are adapting their strategies to maintain a commitment to DEI.
• Building and Engaging High-Performing Diverse Teams: Discover practical strategies for fostering inclusive cultures and maximizing the engagement and productivity of diverse teams, particularly during challenging economic times.
• ‍Driving Personal Impact on DEI Strategies: Learn actionable steps to influence DEI policies and cultivate a culture of equity and inclusion within your firm.

Don't miss this opportunity to learn from industry leaders and gather actionable insights to empower your workforce. Let's work together to create a more equitable and thriving staffing industry.

Can't make it live? No worries! We'll be sending a recording of the converstaion and a copy of the slides to everyone who registers.

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Panelists:

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Myra T. Briggs
Founder, MTB Leadership Labs
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Haley Jones
Dir. Member Engagement, ASA
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DeLibra Wesley
Founder, Women of Color in Staffing
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Thank you to our sponsors:

In today's dynamic staffing landscape, where winning new business and retaining clients requires more than just effort, you need a strategic edge. This webinar cuts through the noise of a shifting market to deliver actionable intelligence that directly impacts your firm's bottom line.

Join Eric Gregg, Founder of ClearlyRated, a leading authority on staffing buyer behavior, as he teams up with Michael Perrone, COO, and Adrian Reece, VP of Data Science at Prodoscore, pioneers in employee performance and engagement analytics.

Together, they will bridge the gap between what staffing clients truly want and what the data reveals about the habits and strategies of your industry's top sales performers. Discover the critical differences in time management, technology adoption, and overall approach. Don't let your firm get left behind – benchmark your strategy against the best and unlock sustainable growth.

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Attendees Will Gain:

• Exclusive insights into the latest staffing buyer behavior trends you need to capitalize on now.
• Proven strategies to identify and seize new growth opportunities, even amidst economic uncertainty.
• Tactical methods to uncover hidden growth potential within your existing client portfolio.
• Data-backed revelations on the specific activities and behaviors that differentiate top-performing staffing salespeople.
• A clear understanding of which tools and technologies are most effectively leveraged by leading staffing sales professionals to maximize their impact.

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Speakers:

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Mike Perrone
COO | Prodoscore
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Adrian Reece
VP of Data Science | Prodoscore
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Join MeeDerby CEO & Founder, Robin Mee, ClearEdge CEO & Founder, Leslie Vickrey, and YUPRO Placement CEO, Michelle Sims, for an insightful panel discussion hosted by ClearlyRated's VP of Customer Success, Bridget Harper. Our panel will share and discuss their experiences in the staffing industry, as well as dive into the latest research from ClearlyRated about women in staffing. A startling statistic from our data: Two-thirds of staffing and recruiting firm employees are women, yet they only represent about half of director-level and above positions in the industry. This disparity highlights the need for targeted strategies to attract, retain, and engage top female talent.

Key Discussion Points:

• Bridging the Leadership Gap: Explore effective strategies for increasing female representation in leadership roles within the staffing industry.‍
• Creating an Inclusive Culture: Learn how to foster an environment where female staff feel valued, supported, and motivated to excel.‍
• Attracting Top Talent: Discover innovative recruitment techniques to attract high-performing women to your firm.
• ‍Retention Best Practices: Understand the programs and policies that successfully retain female talent, addressing challenges unique to women in the workplace.‍
• Engaging Female Employees: Gain insights into effectively engaging female employees to bolster satisfaction, productivity, and loyalty.

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Don't miss this opportunity to learn from industry leaders and gather actionable insights to empower women in your workforce. Let's work together to create a more equitable and thriving staffing industry.

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Panelists:

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‍Robin Mee
CEO & Founder, MeeDerby
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Leslie Vickrey
CEO & Founder, ClearEdge
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‍Michelle Sims
CEO, YUPRO Placement
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Thank you to our sponsors:

‍Is your firm falling behind in the competition for talent?

In an ever-evolving job market, staffing firms can't rely on outdated strategies. Join ClearlyRated founder, Eric Gregg, and Director of Analytics and Research, Darreon Day, for an engaging overview of the latest ClearlyRated research into key job candidate trends and strategies impacting today’s job seekers. 

In this insightful webinar, you’ll learn how to:

• Navigate the impact of AI on job seekers: Explore how AI is revolutionizing the job search process and learn best practices to stay ahead in the fast-paced technological landscape.  
• Strengthen recruiter-candidate relationships: Discover strategies to enhance interactions and trust with candidates, fostering a stronger recruitment process.  
• Increase assignment success rate: Go beyond compensation to understand what matters most to job candidates when deciding on an opportunity.  
• Understand the candidate's perspective: Gain insights into candidates’ view of macro economic trends, discover key moments that shape the candidate journey,  and learn how to optimize each step to create a remarkable experience.
• Drive candidate loyalty and advocacy: Uncover strategies to exceed expectations, transforming satisfied candidates into advocates for your firm.

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Can't make it live? No worries - we'll be sending a copy of the webinar recording and slides to everyone who registers.

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Speakers:

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Eric Gregg

Founder & CX Strategist

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Darreon Day

Director of Analytics & Research

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‍Thank you to our sponsors:

After a challenging past 2 years in staffing, most in the industry are forecasting renewed growth in 2025. However, savvy firms recognize that growth is predicated on their ability to successfully navigate economic uncertainty, changing demographics and emerging technologies including powerful AI models. 

Join ClearlyRated Founder and CX Strategist, Eric Gregg, in a conversation with Danny Ashraf, CareerBuilder + Monster’s longest tenured staffing industry expert, and Noah Yosif, Chief Economist for the American Staffing Association. Together they will share insights, trends, and predictions for the year ahead, as well as pragmatic advice for how your firm can stay ahead of the competition.

In this insightful webinar, you will:

• The latest economic data and trends likely to impact the industry in 2025
• How top firms are utilizing AI models to maximize the impact of their firm’s client and candidate data
• Keys to maximizing the client and candidate experience to unlock additional growth
• What to expect in 2025 and how to prepare your firm to take advantage of key trends to achieve your growth goals

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Speakers:

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Eric Gregg

Founder & CX Strategist, ClearlyRated

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Danny Ashraf

Director of Sales, CareerBuilder+Monster

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Noah Yosif

Chief Economist & Head of Research,

American Staffing Association

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Many thanks to our sponsors:

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Predicting Needs and Exceeding Expectations

‍Is your staffing firm ready to thrive in 2025 and beyond? With growth hard to find in the staffing industry over the past 2 years, a deep understanding of customer needs has become even more imperative for growth-oriented firms. 

Join ClearlyRated founder, Eric Gregg, and Director of Analytics and Research, Darreon Day, for an exclusive deep dive into the annual ClearlyRated buyer study, featuring insights from over 500 hiring managers and staffing buyers.

In this insightful webinar, you will:

• Uncover the latest trends shaping buyer behavior: Discover how hiring managers are approaching staffing solutions in the year ahead and adapt your strategies to win more business.
• Gain a competitive edge: Learn how to overcome objections related to price and flexibility, and position your firm as the ideal partner.
• Master the art of differentiation: Understand the crucial role specialization plays in the buyer's decision-making process and how to showcase your unique value proposition.
• Navigate emerging challenges: Explore the impact of nontraditional threats like offshoring and automation, and develop effective counter-strategies.‍
• Unlock the secrets to exceeding expectations: Go beyond basic service delivery and create truly remarkable client experiences that drive loyalty and referrals.

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Eric Gregg

Founder & CX Strategist, ClearlyRated

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Darreon Day

Director of Analytics & Research, ClearlyRated

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Many thanks to our sponsors:

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Congratulations - you won! Now what?

Winning is only half the battle, now it's time to ensure that your stakeholders and future customers will know about it beyond the February winner announcements! Join ClearlyRated VP of Customer Success, Bridget Harper for a 30-minute webinar dedicated to helping you enhance the value of your win.

Topics include:

• Tips and tricks for showcasing your win 
• Data points you can use to humblebrag on the rarity of your win
• Inspiration from other winners and creative ways to prove your excellence
• An opportunity to have your questions answered 

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Bridget Harper

VP of Customer Success

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The perception often is the shelf life of company founders comes with an expiration date as it relates to leading and scaling from start-up to a large company. But many founders, across many industries, have bucked this trend. But what are the skills needed to transition from high-growth startup to sustainably growing enterprise? While hiring a new CEO might not be necessary, evolving to a CEO mindset is.

In this session, four staffing industry founders representing four different staffing industry segments share their stories evolving from founders to CEOs of large staffing companies. They’ll describe their experiences and lessons learned successfully leading alongside private equity partners, their mindset in making the decision to do so, and what it took to position their organizations to combined market valuations and multiple exits in excess of $2 billion.

Moderator

Eric Gregg, Co-Founder & CX Strategist

With two decades of research experience in B2B professional services, Eric Gregg and the team at ClearlyRated have analyzed more than 7.2 million surveys with the goal of determining what drives success for professional services firms.

Eric has served as an adjunct faculty member in Portland State University’s marketing program, and has published numerous articles, business cases, and technical notes in the field of marketing, client loyalty and employee satisfaction. His research and consulting have been featured in articles and as a noted industry speaker.

Make sense of the last 2 years of staffing economic headwinds and what it means for growth in 2025 and beyond. In this interactive, fast-paced session, noted industry speaker, Eric Gregg will help make sense of the industry data, and share insights into proven strategies for accelerating growth during uncertain economic times. This session will be a must attend for you and your leadership team as you solidify your 2025 business plan.

Key Takeaways:

• The industry trends most impacting the staffing industry and your firm.
• Key solutions to help your firm grow during uncertain economic times.
• Techniques to differentiate your firm and break through the noise.
• Insight into how buyers decide which staffing firms to utilize and why they buy.

Moderator

Eric Gregg, Co-Founder & CX Strategist

With two decades of research experience in B2B professional services, Eric Gregg and the team at ClearlyRated have analyzed more than 7.2 million surveys with the goal of determining what drives success for professional services firms.

Eric has served as an adjunct faculty member in Portland State University’s marketing program, and has published numerous articles, business cases, and technical notes in the field of marketing, client loyalty and employee satisfaction. His research and consulting have been featured in articles and as a noted industry speaker.