CX Bootcamps
Build the Future of Client Experience
Why CX, Why Now?
It’s not just a buzzword, it’s a growth strategy. Firms that master CX build loyalty, win repeat business, and become the go-to partner in their markets. The challenge? Most firms don’t know how to define CX, measure it, or prove its ROI. That’s where CX Workshop comes in.
This program is built for marketers, business developers, and other emerging CX leaders who want to be seen as strategic drivers of growth inside their firms.
How It Works
Pre-Workshop Virtual Session (90 min)
Get primed with CX fundamentals tailored to your firm.
In-Person Bootcamp (6 hours)
Immersive workshops and hands-on collaboration—over 30% of your day is spent applying what you learn.
Post-Workshop Virtual CX Momentum Sessions (3, 45-min sessions)
Keep momentum going with accountability, coaching, and peer support for three key topics from the bootcamp:
- Reviewing your CX Business Case
- Refining your Voice of Client Plan
- Revising Your CX Charter
Upcoming Bootcamps
All CX Bootcamps will be listed below. More cities coming soon!
CX Immersion Bootcamp: Falls Church, VA
April 30, 2026
9:00 AM - 4:00 PM PT
YHB CPAs & Consultants, 3110 Fairview Park Drive, Falls Church, VA 22042
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