Nicole Blevins has been a great resource for us here at ICS. She's timely, responsive and an effective problem solver. I think she has grown to learn our needs over time, particularly regarding we are a non-profit community-based law firm that is also a Union shop.

Our new representative is very knowledgeable. She comes to meetings with information and confidence.

Xenium keeps us out of trouble. Anytime we have an employee issue, Xenium works hard to ensure we are compliant, understand the compliance, and how to enact things in the future to keep us fair and legal. Our Rep Emily is very good at clearly stating things without using confusing language. She is great at the recap email that ensures our team has heard the same thing as well as any follow up we should be doing or enacting. Emily looks at everything we bring to her and determines if we are not in alignment with the law, or need to be tracking the data differently. She pays attention to the whole picture and not just the one item we have brought forth. With over 120 employees, and in a retail environment, trying to manage employee accommodations, protected time off, leave of absences are a huge drain on our resources. Having Xenium to take the lead, track the correspondence, ensure we are fair to every employee and following the laws, is a huge relief on what would be a full time position needed within our company. Xenium is worth their weight in gold. When we have employee conflicts’, or disciplinary conversations that need to take place, Xenium is willing to walk through the entire conversation or train us in the best ways it could be handled. Xenium is willing to be part of an employee conversation if it seems it could be extra difficult. When we want to roll out a new policy, we send it over to Xenium to review it for not only legality, but also possible efficacy. With their wide background of clients, and years in HR, they have seen it all, and have knowledge of what may not work, or what may work better.

The responsiveness to questions/issues

What I like best about working with Xenium HR is the people. Colleen Frazier and Carrie Orr are fantastic, responsive, knowledgeable, and always kind. Colleen has been a huge support to me throughout my first year at Literary Arts. Carrie is also wonderful to work with - always patient and friendly.

Their reliability and friendliness. Great company!

There are good people at xenium. Kind and caring are common traits I see. Not only are they good at what they do, but the quality of my experience and the value they provide me is even greater because of how awesome of human beings they are.

I get excellent support from Colleen Frazier. Always timely and professional and I really rely on her for the more difficult HR situations. I am thrilled to have Diana McCarty on our team now too. It has only been 2 weeks, but she jumps right in and has great initiative.

Kelli Woodworth. Period. She is an amazing partner. After working together for several years, she gets us and ALWAYS has sound advisement.

I work with Colleen Frazier. She is a great listener, gives strong advise, very positive and makes my day when we get to work together.