The payroll side is amazing but it is hard to find answers to the worker's comp side.

I think your company does a great job, but I'm a small business I think you are a bit expensive for a small business.

Our assigned Payroll Rep (Bruce Rubin) is truthfully the only reason why I have not moved our business over to ADP even at half the cost. Bruce is the best payroll rep I have ever worked with at Paychex in past 23 + years both as a CPA and working in private industry.

My only comment is that I wish there was a way to "automate" payroll, meaning, no need to approve payroll every month if no changes are made.

Reginald Williams, my Payroll Specialist, is wonderful. He responds promptly, is very helpful and professional, and goes the extra mile.

Will renew with no increase

My Payroll Specialist is great. I been with paychex for many years and it was hard getting answers for questions or situations, but since Ms. Jackson have been my payroll Specialist all of our questions are answer in a timely manner. I learn to feel comfortable sending emails because I know we will always get a respond back, so now I don’t have to call and call and call. I just want to think her and I truly hope she stays with Paychex. Maxine Chattman A World of Excellent Home Care INC

Our representative Rick, is fantastic. We have been moved a lot between representatives at Paychex, constantly, and that was frustrating. As soon as we were assigned at Little Star Foundation to Rick Roberts, we had a perfect fit. Rick handles every question and problem we have with professionalism, timeliness and a great always willing to help manner. He is 50 stars!

We've been with you (Paychex) for over 20 years and I am, and always have been, thrilled with the service at Paychex - you're professional, helpful, patient, knowledgeable, and always go the extra mile to help. I feel like I've developed a relationship with each Paychex rep I've had over the years - a relationship that's more than rep/client; it's a relationship based on caring and getting it right. Thank you Paychex for all the years of service. (Other businesses could learn a thing or two from you!) Happy Holidays! Dede

Thx Daphne Washington for being my specialist