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Experience Management Resources

Comprehensive client experience management resources, B2B NPS benchmarks, guides, webinars, podcast episodes, and case studies.

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November 28, 2025

Client Experience in the AEC Industry.

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96% of Accounting Firms that Survey their Clients with ClearlyRated Report a Positive ROI

ROI
Accounting
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April 22, 2022
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10 Common NPS Survey Mistakes to Avoid

Net Promoter® Score
B2B
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April 22, 2022
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5 Ways NPS Scores Drive Real Business Growth

Service Insights from ClearlyRated
B2B
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March 31, 2022
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TekPartners Earns the Best of Staffing 10 Year Diamond Award

Client Experience
Service Insights from ClearlyRated
Staffing
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March 24, 2022
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Customer Experience Measurement: 3 Methods Compared

Client Experience
B2B
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All
February 28, 2022
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TX, CX & EX: Managing the Experience Juggle

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Staffing
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February 23, 2022
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New Report: 2022 Staffing Employee Turnover

Research/Data
Staffing
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All
February 22, 2022
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NPS 101 Guide for B2B Service Providers

Net Promoter® Score
B2B
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All
February 7, 2022
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4 Tips for Recruiting Millennials and Zoomers in 2022

Talent Experience
Staffing
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December 17, 2021
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5 Tech Trends Shaping the Future of Customer Experience

Client Experience
B2B
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All
November 17, 2021
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Insurance CX Makeover: 4 Steps to Transform your CX Program

Client Experience
Insurance
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All
November 2, 2021
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7 Strategies for Making Real Organizational Change

DEI
B2B
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All
September 27, 2021
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How to Win Your Client Experience (CX) Program With ROI: Key Steps to Take for Positive Results

Client Experience
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September 21, 2021
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DEI: Continuing the Conversation, Part 1 [ASA Webinar]

DEI
Staffing
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All
September 10, 2021
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GUEST POST: How to Staff in This New Era of Work - What can be learned from the coronavirus pandemic and a renewed focus on diversity? CareerBuilder offers insights to navigate the path forward.

Talent Experience
Staffing
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All
April 21, 2021
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4 Proven Strategies to Boost Client Survey Response Rate

Response Rate
B2B
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April 20, 2021
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How Staffing Firms Add Millions of Dollars to Their Top-Line Growth

ROI
Staffing
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All
March 23, 2021
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GUEST POST: When HR Meets AI - The Algorithms Behind Recruitment

Talent Experience
Staffing
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All
March 16, 2021
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