The CX Platform Built for the Staffing Industry

Leverage your staffing firm’s Net Promoter® Score (NPS) to turn feedback into fuel. The fuel to safeguard existing revenue, nurture a high-caliber talent pipeline, reduce turnover, boost referrals, and grow your staffing firm.

Book a Demo Plans + Pricing
make your hiring heroes shine 

Amplify Recruiters

Amplify Recruiters is a personalized landing page for staffing industry recruiters to show who they are and what makes them soar.

  • Specialization highlights & job openings
  • Verified star ratings & testimonials
  • Accolades, awards, & more!
Learn More

The CX Platform Built for the Staffing Industry

Leverage your staffing firm’s Net Promoter® Score (NPS) to turn feedback into fuel. The fuel to safeguard existing revenue, nurture a high-caliber talent pipeline, reduce turnover, boost referrals, and grow your staffing firm.

Book a Demo How it Works
make your hiring heroes shine 

Amplify Recruiters

Amplify Recruiters is a personalized landing page for staffing industry recruiters to show who they are and what makes them soar.

  • Specialization highlights & job openings
  • Verified star ratings & testimonials
  • Accolades, awards, & more!
Learn More

Trusted by staffing and recruiting firms

Better business intelligence for staffing firms

Gain ongoing insights from the people who matter most: clients, candidates, and internal employees. You’re one step (and survey) away from leaning in, stepping up and standing out among other staffing firms. 

Understand

Measure client, candidate, and employee satisfaction

You can’t manage what you don’t measure. Gauge satisfaction from your most important stakeholders with a platform built specifically for staffing firms. 

  • Client surveys
  • Talent surveys
  • Employee surveys
  • Staffing industry NPS benchmarks

Activate

Take action with always-on insights

Our carefully crafted CX platform takes the manual effort and stress out of the equation so you can get back to putting the world to work.

  • Issue tracking
  • Shout outs
  • Detractor alerts
  • Ongoing consultation

Grow

Magnify key strengths

ClearlyRated backs up your claims to fame and helps you spread the good news with industry awards, testimonials, and more.

  • Profile on ClearlyRated.com
  • Third-party validated ratings
  • Testimonials
  • Earn ‘Best of Staffing’ awards

How Uniti Med Transformed Their Talent Experience and Achieved World Class NPS

“Before working with ClearlyRated, we tried other third-party survey platforms but our response rate with them was so low that we didn’t even qualify to see the results. We still couldn’t answer whether they thought we were doing a good job at placing them, responding to them when they needed answers, or helping them if they had a problem.”

Read the Case Study

How Procom Used Talent Surveys to Improve its Talent Experience (TX) at an Individual Level

“Surveying our clients and candidates is essential. Net Promoter® Score (NPS) is part of our organizational fabric, baked into our culture to continuously improve quality—but pulling clean candidate lists was a growing drain on our resources. We are so happy that Bullhorn and clearlyRated created an API option to enable survey automation. Marrying the two platforms makes so much sense. It’s a natural partnership.”

Read the Case Study

Cross Country Locums’ Long History of Excellence: A Best Of Awards Case Study

“When we learned that ClearlyRated was recognized as the gold star in the healthcare industry we wanted to partner to validate our remarkable standing with our clients and our talent.”

Read the Case Study
Other Resources + Insights

Powering
NPS for staffing

NPS rates the likelihood of clients recommending your staffing agency to a friend or colleague. Based on the score, clients fall into one of three categories: 

  • Promoters (score 9 or 10) are your loyal supporters, actively promoting your firm within their networks.
  • Passives (score 7 or 8) are satisfied yet unenthusiastic and can be swayed by more competitive options.
  • Detractors (score 0 to 6) are high-risk relationships, prone to sharing negative feedback about your firm.

Discover your firm’s score — and join the ranks of CX-minded staffing organizations using NPS to measure, track, and benchmark customer satisfaction.

Explore NPS
Explore NPS

Staffing Industry Benchmarks

Once you know your NPS, discover where you land among your peers in our Complete 2023 Staffing Industry Benchmarks.

3 out of 4

Three out of four candidates say negative staffing firm reviews affect their likelihood of applying for an open role.

2x

Prospective staffing clients care about firm reputation nearly 2x more than the cost of your services.

30%

The average cost of a bad hire is up to 30% of the employee’s first-year earnings.

Improve Candidate Experience with ClearlyRated’s Integrated Talent Engagement Program

Keeping a pulse on talent satisfaction is an important and often overlooked opportunity — and our platform is your key to safeguarding talent. Improve retention, referral, and rehire rates while prioritizing and improving talent satisfaction. 

Reduce Turnover

More than 50% of turnover happens within the first two weeks of an assignment. Identify the preventable causes before it’s too late. 

Remedy Issues

Remedy the 3 most common talent issues in real-time: miscommunication, misaligned expectations, and scheduling.

Build Trust

Building trust with your candidates builds your pipeline. Plus, 77% of candidates who have a positive experience will share it with their networks.

Increase Rehire,
Retention, & Referral Rates

Your talent is the heartbeat of your firm’s reputation, yet 76% of candidates move on after one stint with a staffing firm. Ready for a change? Gain visibility and accountability across crucial touch points with the Talent Engagement Guidebook.

Download Our Talent Engagement Guidebook

Talent Engagement Integration with Bullhorn

Streamline your efforts and gain unrivaled business intelligence with always-on survey automation. ClearlyRated’s integration with Bullhorn ensures efficient, accurate data collection to free up your team’s time while enhancing candidate experience initiatives.

Explore ClearlyRated Integrations
Explore ClearlyRated Integrations
  • Automated Survey Process
    Easily manage up-to-date contact lists and seamless survey distribution with a direct Bullhorn integration
  • Real-Time Data Access
    Analyze current and historical survey responses, testimonials, and feedback
  • Efficient Resource Management
    Reduce team workload, for focus on more critical tasks
  • Integrated Candidate Feedback
    Ensure access to vital NPS survey data for recruiters and account managers
  • Support and Setup
    Depend on dedicated ClearlyRated assistance for smooth setup and confident survey management
“Earning and displaying the Best of Staffing® designation has been an invaluable tool for us to hold our own staff accountable as well as differentiate ourselves from the competition. It’s one thing to say you provide great service, but being able to actually measure it and prove it to would-be customers, that’s another thing altogether. ClearlyRated helps us do both in a way that’s user-friendly and a prime example of practicing what they preach when it comes to performing at their own high level of customer service.”
– Scott Morefield
Director of Marketing, Luttrell Staffing Group
“Earning and displaying the Best of Staffing® designation has been an invaluable tool for us to hold our own staff accountable as well as differentiate ourselves from the competition. It’s one thing to say you provide great service, but being able to actually measure it and prove it to would-be customers, that’s another thing altogether. ClearlyRated helps us do both in a way that’s user-friendly and a prime example of practicing what they preach when it comes to performing at their own high level of customer service.”
– Scott Morefield
Director of Marketing, Luttrell Staffing Group

Best Of Staffing

Best of Staffing® is a highly regarded industry award recognizing the staffing MVPs. Those awarded have demonstrated exceptional service quality based exclusively on ratings provided by their clients, placed talent, and employees.

If your staffing firm partners with ClearlyRated for client, employee, or placed talent surveying, you’re in the running for a Best of Staffing award in that respective category. 

  • Using the ClearlyRated survey process, appropriate stakeholders of participating firms are sent an online survey, and are asked to rate their satisfaction with their firm based on the Net Promoter® survey methodology.
  • The survey responses are calculated and validated by third party research firm and competition administrator, ClearlyRated.
  • Based on industry benchmarks for the given award year, ClearlyRated determines the minimum satisfaction score that staffing firms must earn to be awarded Best of Staffing for client, talent, or employee satisfaction.

Past Best of Staffing winners can be found on ClearlyRated.com.

Register for Best of Staffing Awards

Ready to prove your staffing firm is leading the pack? We’ve got your back. 

Get Started
Get Started

Fuel Your Brain

All Resources + Insights

We’re redefining CX. You in?

Virtual high-fives all around. 

Book a Demo Plans + Pricing
Book a Demo Plans + Pricing