An integrated
CX platform for
RPO firms

Clients today have a ton of choices when it comes to Recruitment Process Outsourcing firms. They’re looking for top-notch service from the team they rely on to amp up recruiting and smooth out operations. With ClearlyRated’s Net Promoter® Score (NPS)-powered experience management platform, RPO firms can tap into client feedback and stand out in a packed market.

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An integrated CX platform for RPO firms

Clients today have a ton of choices when it comes to Recruitment Process Outsourcing firms. They’re looking for top-notch service from the team they rely on to amp up recruiting and smooth out operations. With ClearlyRated’s Net Promoter® Score (NPS)-powered experience management platform, RPO firms can tap into client feedback and stand out in a packed market.

Book a Demo Plans + Pricing

Trusted in the RPO industry

The #1 NPS tool for RPO

NPS rates the likelihood of clients recommending your HR firm to a friend or colleague. Based on the score, clients fall into one of three categories: 

  • Promoters (score 9 or 10) are your loyal supporters, actively promoting your firm within their networks.
  • Passives (score 7 or 8) are satisfied yet unenthusiastic and can be swayed by more competitive options.
  • Detractors (score 0 to 6) are high-risk relationships, prone to sharing negative feedback about your firm.

Discover your firm’s score — and join the ranks of CX-minded PRO organizations using NPS to measure, track, and benchmark customer satisfaction.

Explore NPS
Explore NPS

How NPS can help differentiate your RPO firm

Gain ongoing actionable insights from clients and employees with ClearlyRated. You’re one step (and survey) away from leaning in, stepping up and standing out among other RPO firms. 

Understand

Measure client and employee satisfaction

You can’t manage what you don’t measure. Gauge satisfaction from your most important stakeholders with an integrated CX platform built for RPO firms.

  • Client surveys
  • Employee surveys
  • RPO industry NPS benchmarks

Activate

Take action with always-on insights

Rely on powerful workflow automation so you can continue to do what you do best.

  • Issue tracking
  • Shout outs
  • Detractor alerts
  • Ongoing consultation

Grow

Magnify key strengths

ClearlyRated backs up your claims to fame and helps you spread the good news with industry awards, testimonials, and more.

  • Profile on ClearlyRated.com
  • Third-party validated ratings
  • Testimonials
  • Earn ‘Best of RPO’ awards

Raves from RPO firms

See all our reviews and testimonials

Best of RPO

Best of RPO® is a highly regarded industry award recognizing the industry’s MVPs. Those awarded have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees.

If your RPO firm partners with ClearlyRated for client or employee surveying, you’re in the running for a Best of RPO award in that respective category. 

  • Using the ClearlyRated survey process, appropriate stakeholders of participating firms are sent an online survey, and are asked to rate their satisfaction with their firm based on the Net Promoter® survey methodology.
  • The survey responses are calculated and validated by third party research firm and competition administrator, ClearlyRated.
  • Based on industry benchmarks for the given award year, ClearlyRated determines the minimum satisfaction score that RPO firms must earn to be awarded Best of RPO for client or employee satisfaction.

Past Best of RPO winners can be found on ClearlyRated.com.

Register for Best of RPO Awards

Ready to prove your RPO firm is leading the pack? We’ve got your back. 

Get Started
Get Started

Additional Resources

All Resources + Insights

Ready to kick feedback into action?

Grow your RPO firm with a whole new level of insight.

Book a Demo Plans + Pricing
Book a Demo Plans + Pricing