Empowering world-class
CX for law firms
Tap into client and employee feedback to safeguard revenue, celebrate service excellence, increase referral rates, and fuel your law firm’s reputation. All in one Net Promoter® Score (NPS)-powered experience management platform.
Empowering world-class CX for law firms
Tap into client and employee feedback to safeguard revenue, celebrate service excellence, increase referral rates, and fuel your legal firm’s reputation. All in one Net Promoter® Score (NPS)-powered experience management platform.
Trusted by B2B service firms
How NPS can drive growth for your law firm
Gain ongoing actionable insights from clients and employees with ClearlyRated. You’re one step (and survey) away from leaning in, stepping up, and standing out among other law firms.
The #1 NPS tool for legal
NPS rates the likelihood of clients recommending your accounting firm to a friend or colleague. Based on the score, clients fall into one of three categories:
Discover your firm’s score — and join the ranks of CX-minded accounting organizations using NPS to measure, track, and benchmark client satisfaction.
Legal Industry Benchmarks
Once you know your NPS, discover where you land among your peers in our Complete 2023 Legal Industry Benchmarks.
60%
Over 60% of corporate legal clients who experience a service quality issue will consider leaving their firm.
#1
Buyers of legal services rank reputation as the single most influential factor to consider when selecting a firm.
4 out of 5
Nearly 4 out of 5 clients would consider leaving their existing firm if they received a referral from their network.
The proof is in the praise
Best of Legal
Best of Legal® is a highly regarded industry award recognizing the industry’s MVPs. Those awarded have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees.
Register for Best of Legal Awards
Ready to prove your law firm is leading the pack? We’ve got your back.
Create consistently remarkable experiences
Win new and grow existing clients with help from our integrated experience management platform.