ClearlyRated,
more than a survey

The complete experience management platform gives you a full view of your stakeholders’ perceptions so you can kick feedback into action and grow your B2B organization with a whole new level of insight.

Plans + Pricing

ClearlyRated, more than a survey

The complete experience management platform gives you a full view of your stakeholder’s perceptions so you can kick feedback into action and grow your B2B organization with a whole new level of insight.

Book a Demo Plans + Pricing

An experience management program with immediate ROI

Save time, gain efficiencies and automate your customer and experience management strategy with a platform built for your industry.

Understand

Your stakeholders

Activate

Negative, positive & neutral insights

Grow

Your reputation and business

UNDERSTAND Your stakeholders

Measure satisfaction and loyalty

Your reputation deserves more than a DIY approach. Our platform combines sophistication and simplicity, crafting a world-class experience for you and your stakeholders. The cherry on top? ClearlyRated’s surveys generate higher response rates than traditional B2B customer surveys, giving you a fuller picture of feedback for actionable insight.

Knowing when and how to survey stakeholders is the first step in a successful CX strategy. ClearlyRated helps you understand how your customers really feel — identifying trends that have a major impact on the bottom line.

Dive into your customers’ experiences effortlessly, harnessing the simplicity and power of Net Promoter® Score with regular insights that keep you ahead of the game.

Collect feedback, boost retention, and create an inclusive, engaging workplace for every pro on your team. With ClearlyRated, employees stay anonymous (no retaliation fears!), while leadership receives deep insights to get ahead of costly employee churn and meaningfully improve the employee experience.

We help B2B service organizations make sense of the data in order to gain a clear picture of performance. The result? A meticulously crafted experience management strategy that paves the way for lasting growth.

What’s even better? Your dedicated Customer Success Manager is always here for support when you need it.

Learn More About Surveying

What is Net Promoter®

Score (NPS)?

Explore how this simple metric can revolutionize your customer insights.

Learn More

“ClearlyRated’s team is always willing to go over and above to help, and the technology behind the platform is incredible.”

– Jack Kolmansberger

CMO, Herbein + Company, Inc.

activate Negative, PosItive & Neutral insights

Inside ClearlyRated’s Automated Actions

ClearlyRated is more than a report card for B2B organizations. Tailored for your industry, our all-in-one customer experience management platform goes beyond measuring past experiences to impacting future experiences. Yield immediate ROI through real-time notifications of detractor responses to reduce churn, rescue and retain key accounts, spot expansion opportunities, and fuel revenue growth—all while saving you time and resources.

Get your kudos ready because they’re about to pour in! Our Shout Out feature is a fan favorite – and a perfect way to spread excitement internally. It’s your chance for your customers to shine a spotlight on exceptional service from your team for well-deserved recognition.

Get instant notification for not-so-positive feedback. Our automated platform ensures you and the right team members are in the loop. But hey, no worries! We’ll guide you through best practices and quick steps to bounce back from a detractor in no time.

Create, manage, and review issues directly from your dashboard – it’s your command center to close the loop. Quickly address pressing client feedback and ensure timely follow-ups.

Every ClearlyRated client gets their very own Customer Success Manager. Your CSM is here to guide you through the entire journey – from asking for feedback to cranking up the volume on your results. Need assistance, have questions, or just want to share work memes and funny videos? Our inboxes are always open, and we’re ready for it all.

Learn More About Your Feedback

“ClearlyRated exemplifies their product’s potential value. Their communication is great, the product is top-notch, the information provided is accurate, and the data we’ve acquired is invaluable. They stand as a prime example of the outcomes achievable when prioritizing quality.”

– Daniel Davenport

Lucid Staffing Solutions

– Daniel Davenport

Lucid Staffing Solutions

Grow Your reputation and business

Prove you’re the best

Shine a light on what you’re doing exceedingly right. ClearlyRated makes it easy to rule your reputation, gain more marketshare, build stronger relationships, and generate more revenue from your happy customers. Generate validated ratings, reviews, and testimonials from your most loyal and satisfied clients and elevate your marketing with proven CX playbooks and toolkits.

Positive ratings play a frontline role in helping a company generate more leads and increase profitability. Case in point: 98% of customers see reviews and ratings as an essential part of the decision-making process.

ClearlyRated converts the Net Promoter Score® into a five-star rating and, voila, the firm’s profile is automatically updated on ClearlyRated.com. What’s better than instant, verified, third-party ratings?

Nothing speaks louder than a strong testimonial from a happy customer.

ClearlyRated’s experience management platform automates gathering testimonials, gaining permission and distributing all the nice things your clients have to say about your business.

Today’s buyers don’t have time to go searching to find the best staffing, legal, insurance or accounting.

ClearlyRated.com‘s business directory helps buyers of professional services find leaders and vet prospective firms, based exclusively on validated client ratings and testimonials. Since our ratings perform well in search engine rankings, it provides an additional avenue for your firm to be discovered.

ClearlyRated’s ‘Best of’ industry awards are like the Oscars of B2B service excellence – an annual award program that celebrates firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees.
Only the crème de la crème get to rock the ‘Best of’ badge.

Learn How to Grow

“Before working with ClearlyRated, we tried other third-party survey platforms but our response rate with them was so low that we didn’t even qualify to see the results. We still couldn’t answer whether they thought we were doing a good job at placing them, responding to them when they needed answers, or helping them if they had a problem.”

Read the Case Study

“The support we’ve had from our ClearlyRated customer success manager has been wonderful. The team is very responsive when we have questions on anything from additional training for our staff to sending surveys and evaluating response times.”