ClearlyRated,
The CX Platform Built for
Service Firms

B2B buyers are consumers too — and they expect a world-class experience that rivals top brands in the world. Tap into customer and employee feedback to safeguard revenue, celebrate service excellence, increase referral rates, and fuel your firm’s reputation. All in one Net Promoter® Score (NPS)-powered experience management platform.

ClearlyRated, The CX Platform Built for Service Firms

B2B buyers are consumers too — and they expect a world-class experience that rivals top brands in the world. Tap into customer and employee feedback to safeguard revenue, celebrate service excellence, increase referral rates, and fuel your firm’s reputation. All in one Net Promoter® Score (NPS)-powered experience management platform.

Trusted by B2B service firms

Better business intelligence for B2B service firms

Gain ongoing insights from the people who matter most: clients and employees. You’re one step (and survey) away from leaning in, stepping up and standing out among others in a crowded marketplace.

The #1 NPS tool for B2B service firms

NPS rates the likelihood of clients recommending your B2B firm to a friend or colleague. Based on the score, clients fall into one of three categories: 

  • Promoters (score 9 or 10) are your loyal supporters, actively promoting your firm within their networks.
  • Passives (score 7 or 8) are satisfied yet unenthusiastic and can be swayed by more competitive options.
  • Detractors (score 0 to 6) are high-risk relationships, prone to sharing negative feedback about your firm.

Discover your firm’s score — and join the ranks of CX-minded staffing organizations using NPS to measure, track, and benchmark customer satisfaction.

B2B Industry Benchmarks

Once you know your NPS, discover where you land among your peers in our Complete 2023 B2B Industry Benchmarks.

The proof is in the praise

It’s time to turn feedback into fuel

Enhance your online reputation, prove your excellence, and grow your business with ClearlyRated.