Who we are
ClearlyRated powers world-class experiences for B2B service firms. We’re a fun, down-to-earth group who believe it’s good business for business service providers to place the client experience at the heart of their growth strategy.
Who We Are
ClearlyRated powers world-class experiences for B2B service firms. We’re a fun, down-to-earth group who believe it’s good business for business service providers to place the client experience at the heart of their growth strategy.
Powering world-class experiences since 2003
Founded by Eric Gregg in 2003, ClearlyRated (formerly known as “Inavero”) has grown to be a leading provider of Net Promoter® Score based satisfaction survey tools and an experience management platform for B2B professional service firms.
Since 2008, ClearlyRated has been at the forefront of revolutionizing survey programs. Beginning with the staffing industry, we introduced a client satisfaction survey paired with awards for excellent service. This success led to the creation of our B2B service directory, an online directory showcasing ratings-based staffing firm profiles.
Revolutionizing B2B
Expanding our impact, we’ve implemented similar programs for various business service providers. In 2018, we launched a comprehensive client survey program, enabling B2B service firms of all sizes to measure satisfaction, enhance online reputation, and differentiate based on service quality.
In 2020, we introduced the Employee Satisfaction Survey Program, designed to help B2B firms gather actionable feedback for better staff retention and create inclusive, equitable, and engaging workplaces.
Our story is still being written, as we’re dedicated to future-focused solutions that transform the way businesses measure and improve client and employee experiences.
The leadership team
Baker Nanduru
CEO
Eric Gregg
Customer Experience Strategist & Co-Founder
Nathan Goff
CPO & Co-Founder
Bridget Harper
VP of Customer Success
Stephen Banbury
VP of Marketing
Ryan VanElslander
VP of Sales
Jarett Creason
VP of Engineering
Internal careers at ClearlyRated
Our culture has the energy of a startup, but with a healthy work-life balance. We approach our work with a serious commitment, and we don’t take ourselves too seriously. Because excellence can coexist with a good sense of humor, right?
We believe:
Sound like you’d be a good fit? Consider joining our team!
Our commitment to diversity, equity, and inclusion
Building a business diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective is not only good business, it’s the right thing to do. At ClearlyRated we are committed to integrating this practice into all aspects of our business. We want our employees and customers to bring their whole selves to the table and feel empowered to use their unique voices to add to the discussion. That’s why we’re up to the challenge to make sure those voices represent the world we live in.
Insights from ClearlyRated
Reimagine CX
Empowering consistently remarkable, world-class experiences.
