We worked with an incredibly responsive and professional team. We got to the bottom of what was needed and put a plan together within a super-tight timeline. We finished the engagement with actionable deliverables that increased our confidence in the next steps we were taking as a business.

Kendall, Tess and Mary are highly responsive and organized. They do what they say they are going to do -- with a positive and helpful attitude. I am especially pleased that Kendall has stayed engaged with us. She has a wealth of knowledge and is extremely smart as well as resourceful.

Long-term commitment to success.

The team is communicative, professional, and problem-solving. Whether it be a simple ticket entry or a large-scale project, someone on the One North team always provides a prompt response and works to find the best answer or solution to our firm's problem.

They take the time to understand what the client is truly looking to do and then throughout the process, are transparent about cost, and timing. I enjoy being treated as a partner and not necessarily a client. We are team members trying to achieve a common goal. They have our best interests in mind when working together. Our account team, Kendall, Bridget, Mary and the countless other individuals that I have interacted with have all been extremely helpful and understanding through the many hoops and hurdles thrown at them. They are never swayed by a request and are honest with us when our questions are too far-fetched. They are great level setters, and we are extremely lucky to have such a great team supporting us.

Collaboration

We have a great rapport with our OneNorth team and everyone is quite friendly and responsive.

The resources assigned to our engagement were highly knowledgeable, professional, and able to adapt quickly to changing requirements on our end. They proved themselves to be strong partners in the work.

Our bi-weekly meetings are productive and enjoyable. Kendall, Tess, and Mary are responsive, understand our needs, and are fun to work with!

I always feel confident that they know how to solve any problem we have.