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Paychex of Indianapolis, IN

Client Rating

3.6 for this location based on 1,508 ratings by clients

5 stars
651 people rated them 5 stars
4 stars
279 people rated them 4 stars
3 stars
198 people rated them 3 stars
2 stars
108 people rated them 2 stars
1 star
272 people rated them 1 stars

Paychex of Indianapolis, IN has 1,508 verified ratings from their clients earning them 3.6 out of 5 stars!

Within the HR Services industry Paychex specializes in: PEO, Payroll

Additional Specialties:

  • PEO
  • Payroll

Learn More

Looking for human resources help?
Let Paychex of Indianapolis, IN help you with all of your HR needs.

Get in Touch

phone: 877-266-4860


8335 Keystone Crossing Suite 300, 200

Indianapolis, IN 46240


All information is current, ready to review, and every detail needed for our work environment.

A Client on March 26, 2024

We are a very small business here. (One very part time casual employee.) Therefore, very few problems. When I have an issue, I can generally get to a CSR fairly quickly.

A Client on February 12, 2024

Your software is good and your service reps are great!

A Client on January 31, 2024

La’Kija is fantastic. Very informative and helpful. A true professional.

A Client on January 13, 2024

April shaunki and nikki zylka are great

A Client on January 10, 2024

My Paychex client service person does a wonderful job of taking care of my company.

A Client on January 1, 2024

I loved Paychex in the past, that’s when we had a great payroll assistant that knew your program. I would call for help and he would instantly be able to help. For the past two years our payroll assistant wouldn’t respond to phone calls or emails I’d have to call the customer service department to get the help…it made my life difficult. We’ve got a new payroll assistant that seems to be much better so hopefully it’ll be better. I do love the function of being able to use cell phone for doing payroll away from a laptop. I love most of the reports. My last complaint is how we’re charged. There’s no explanation of why it’s not consistent. We have the same amount of people being paid the same amount of money and every payday. It’s a different amount, that makes it very hard to budget. We are also not notified when the rates change. A friendly email letting us know that the price is changing. Thank you for listening and I hope you’ll take this and improve. I’ve been doing payroll for 40 years with different companies…

A Client on December 12, 2023

Daphne is my contact person and she is awesome to work with. She is professional, helpful and friendly!

A Client on November 30, 2023

I would like to continue to have at my payroll service representative Ms. Niya Lewis. The last time they change.

A Client on November 30, 2023

I have been a long time account and I have yet to have some issues resolved, no matter how many times I have asked.

A Client on November 6, 2023

Paychex of Indianapolis, IN Q & A

How do clients rate Paychex of Indianapolis, IN?

1508 verified Paychex of Indianapolis, IN clients have reviewed Paychex of Indianapolis, IN and rated them 3.6 out of 5 stars. You can see all the client ratings on their profile.

What kind of company is Paychex of Indianapolis, IN?

This HR services firm specializes in: PEO and Payroll.

About Paychex

Paychex is in the HR Services industry with company headquarters in Rochester, NY and has 22 Paychex locations.

Company Rating

Overall rating for 22 locations.

Overall client Rating

3.7 based on 77,462 ratings

5 stars
38,410 people rated them 5 stars
4 stars
11,789 people rated them 4 stars
3 stars
7,712 people rated them 3 stars
2 stars
5,532 people rated them 2 stars
1 star
14,019 people rated them 1 stars

Company Headquarters

Paychex 911 Panorama Trail South Rochester, NY 14625

Paychex earned these Best of HR Services Awards

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