The Business Case for Service Excellence: How Staffing Firms That Survey With ClearlyRated Add Millions of Dollars to Their Top-Line Growth Published by Eric Gregg - March 23, 2021 At ClearlyRated, we try to approach everything from a research perspective—including our own software. We don’t just want to know if something works; we want to know how much it works and why. And thanks to our clients’ generosity, we have lots of insight into how ClearlyRated’s Net Promoter® Score satisfaction survey helps staffing firms […]
Answers to 5 Common Questions About Surveying Candidates During COVID-19 Published by Eric Gregg - April 28, 2020 “Should I be surveying my temporary talent during the COVID-19 outbreak? I’m afraid that with all of the bad news out there currently that they won’t respond or it will seem inappropriate.” I received this question from a client of ours; a long-time staffing leader who takes the experience and satisfaction of the talent his […]
The Cost of Internal Employee Turnover in Staffing Published by Eric Gregg - December 12, 2019 Companies of every shape and size know that it hurts to lose an employee. In the staffing industry, it can be even more painful, especially when you consider that account managers and recruiters are the face of your business and in most cases are the primary relationship holders with prized clients and highly sought-xafter talent. […]
Best of Staffing® celebrates 10th award year and 10-year winners! Published by Eric Gregg - February 7, 2019 It’s hard to believe that an entire decade has passed since we first launched Best of Staffing®. When we embarked on this journey back in 2010, the ClearlyRated® (formerly known as Inavero) team was on a mission to help staffing firms place the client and talent experience at the heart of their growth strategy. Our […]
How TERRA Staffing Group Leverages Talent Engagement for Firm Growth | A Q&A With Jenifer Lambert Published by Kat Kocurek - August 10, 2018 Jenifer Lambert, Chief Revenue Officer, at TERRA Staffing Group, has over 20 years’ experience in the staffing industry – working across various roles ranging from recruiter to executive leadership. Jenifer is passionate not only about making the industry as a whole stronger – but also about inspiring her team at TERRA and helping to grow […]