When it comes to getting ROI on your customer experience (CX) survey program, response rates play a huge role. Higher response rates paint a fuller picture of your CX. This helps you identify where to improve and, when the feedback is positive, can garner reviews that boost your marketing efforts. Survey programs with high response…
On their own, fake online reviews are nothing new but what is new is a powerful tool – AI – that can write them more convincingly and more quickly — and it’d be short-sighted not to admit the temptation that many businesses will face. In 2022, alone, Tripadvisor detected 1.3 million and Google identified 115…
In today’s data-centric world, it can be tempting to gather data about everything. And while it’s easy to see how client satisfaction data helps us learn more about our clients’ experience with our firms, we hear all the time about just how overwhelming it can be to look at all that aggregated information and figure…
At ClearlyRated, we take pride in building bridges between our Net Promoter® survey program and the technologies that power your relationship with your clients. We know that the ability to see survey results directly within your company’s CRM is just one way that we can help you make your survey results visible throughout your organization…
Here at ClearlyRated, we are always looking for ways to make client feedback more accessible. We know that one method to accomplish this is by leveraging technology to make survey data available directly within the systems that your team already relies upon for their day-to-day work. Which is why we are excited to announce that…
Here at ClearlyRated, we spend a lot of time deliberating about how to best help B2B service providers leverage their client (or, for staffing and recruiting firms, talent) feedback for growth. In addition to administering industry awards for client satisfaction, we have invested a great deal of time and energy helping the businesses we serve…
We’re excited to share that ClearlyRated now has two powerful ways to automate your client and talent survey programs with our Bullhorn integration. Our first custom tab integration automatically makes all your ClearlyRated survey responses visible in Bullhorn, where your recruiters and account managers work every day. Now we’re thrilled to offer a second way…
At ClearlyRated, we obsess over client and candidate feedback. And we stand by the belief that the most successful survey programs are those that make their results visible across the entire organization. That’s why we’re thrilled to announce our first integration with Bullhorn – a leading applicant tracking system and CRM in the staffing and…
As we kick off 2019, I want to let you in on some big, totally awesome new stuff we have coming your way in February. I would be remiss to pass up the opportunity to use the Golden Globe win of the great flick Spider-Man: Into the Spider-Verse to create our web (see…
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Bain & Company, and Fred Reichheld.
