ClearlyRated helps B2B firms credibly differentiate themselves based on their service.
The goal of this exercise is to develop ideas and foster discussion for an action plan.
Review your survey responses and find 3-5 suggestions that would improve your relationship and your client’s experience with your company. These initiatives can be as large or small as necessary, specific to 1 relationship or applicable to all of your clients.
Review your responses and find 3-5 issues your clients would like you to stop doing, or similarly, grievances they have with a specific circumstance of the relationship. This can be for 1 relationship or applicable to all of your clients.
Review your responses and find 3-5 comments where your clients are excited about your relationship and the service they have received. It is important for team members to receive the recognition they deserve from leadership, we encourage you to showcase them!