Client Survey Questions

 

Below is a list of questions that we send to survey your clients.

 

1. Based on your most recent experience, how likely would you be to recommend [brand] to a friend or colleague?

(Scaled 0 -10 answer option)

2. Have any issues you’ve had been resolved within 24 hours?

  • Yes
  • No
  • N/A

3. Does [brand] submit multiple qualified candidates that match your requirements?

  • Yes
  • No
  • N/A

4. Does [brand] submit candidates who would be a good culture fit for your team?

  • Yes
  • No
  • N/A

5. Does [brand] submit candidates within the expected timeframe?

  • Yes
  • No
  • N/A

6. Does [brand] set realistic expectations regarding the open positions you have them work on?

  • Yes
  • No
  • N/A)

7. What is the primary reason behind the ratings you provided?

(Open-ended)

8 What, if anything, could [brand] do differently to increase the value you receive from them?

(Open-ended)