ClearlyRated helps B2B firms credibly differentiate themselves based on their service.
NPS 32%* Based on your most recent experience, how likely would you be to recommend [brand] to a friend of colleague?
Responsiveness 52% My phone calls and emails are __________ returned within 24 hours.
Quality 62% [Brand] ___________ delivers high quality, error-free work.
Value 56% The firm's services are ___________ a good value, given the cost.
Needs 68% [Brand] ___________ has a thorough understanding of my needs.
Proactive 50% [Brand] is ___________ proactive in their approach to helping me.
*The NPS is from the 2022 Industry Benchmark Study. All other stats are from the 2020 Industry Benchmark Study by ClearlyRated.