ClearlyRated helps B2B firms credibly differentiate themselves based on their service.
Below is a list of the types of survey questions that ClearlyRated currently supports. The survey questions that are available to you will depend on your subscription level.
For Premium and Plus level subscribers ClearlyRated offers a standard set of questions that can’t be customized. You can find these in your Getting Started Packet.
Enterprise level subscribers can customize any of their questions and may use up to 12 questions total for client surveys (and talent surveys for the staffing industry). For employee satisfaction surveys, the first 13 questions are customizable and the 7 demographic questions can be turned on or off, but cannot be customized. Regardless of package level, we require the Net Promoter® Score question to be included in every survey we send.
Questions that include a free form text box
A select question where respondent chooses ONE answer (i.e. Always, Sometimes, Never). Allows you to measure impact on NPS.
Multiple choice question that allows responded to pick ONE survey answer
Allows respondent to pick MULTIPLE answers
0-10 survey question that displays answer as a numerical average