ClearlyRated helps B2B firms credibly differentiate themselves based on their service.
Scaled Answer Options; 0 to 10 & I Don't Know: 0 = Not at all likely, 10 = Extremely likely*
Based on your most recent experience, how likely would you be to recommend [brand] to a friend of colleague?
My phone calls and emails are __________ returned within 24 hours.
[Brand] ___________ delivers high quality, error-free work.
The firm's services are ___________ a good value, given the cost.
[Brand] ___________ has a thorough understanding of my needs.
[Brand] is ___________ proactive in their approach to helping me.
The firm___________ delivers within the timeframe they say they will.
For year over year trending charts - check them out here.
*2021 Industry Benchmark Study by ClearlyRated