Knowledge Center
Product Updates

Here you'll see what's happening with the ClearlyRated product. You will find how-to product documentation and industry benchmarks. If you're looking for something and can't find it (this is a work in progress), please don't hesitate to send us a note at [email protected].

Check out our latest product roadmap update to learn more about what we have brewing.

You may have recently noticed changes to your annual subscription. Click here to learn more.

New Features

• ~New~ Single Sign On (SSO) - More options to sign into the your ClearlyRated dashboard.
• ~New~ Multi-Factor Authentication - Enhance your login security with MFA. Click to learn how.
• Emailing Surveys From Your Domain - This resources has templates to frequently asked questions and scenarios you may receive from your survey respondents.
• ClearlyRated for Salesforce - Our new Salesforce integration, available on the Salesforce AppExchange.
• Amplify Recruiters - Amplify Recruiters is a dynamic, customizable tool for recruiting professionals. Recruiter pages help nurture relationships with high-quality talent by highlighting their careers, personalities, specializations, job openings, accolades, and awards.
• API Survey Automation - Automate and streamline the process of sending us your engagement survey contacts from your CRM or ATS.
• Amplify and Amplify Pro - Find resources to add customization to your survey pages including new Amplify Pro referral and review features!
• Employee Surveys - Collect actionable employee feedback to better retain staff, avoid costly churn, and create a more equitable work environment for all of your employees.
• M&A Pulse Surveys - Ensure the success of your merger with our new Pulse Surveys
• Profile Page Lead Generation - Learn how to set up lead generation within your profile pages.
• Managing Your ClearlyRated Subscription - How to access billing, future subscriptions and past purchases.
• Star Rating Widget - Add the ClearlyRated Star Rating Widget to your website
• Bullhorn Integrations - Learn about our View Survey Response and Survey Automation integrations
• SMS - Send surveys via text
• Salesforce Integration - View your ClearlyRated survey responses in Salesforce
• Microsoft Dynamics Integration - View your ClearlyRated survey responses in Dynamics
• Custom View Response Integration - Allows your website development team to integrate the ClearlyRated dashboard into a variety of web based applications
• Share Shoutouts & Testimonials on Social Media - so much good news is buried in these testimonials and shout outs that we want to help you get out to the world!

ClearlyRated Industry Benchmarks

• Accounting
• HR Services
• Insurance
• Legal
• RPO
• Staffing

Product How-To's

• Profile Analytics - find out where to find them what data is available about your ClearlyRated profile page
• Financial Impact Report - how to set up the Financial Impact Report in your Dashboard.
• How to Send a Test Survey - use this to email yourself a preview survey invitation.
• How Are Star Ratings Calculated - how we convert NPS ratings into your star ratings
• Profile Page(s) Q&As - provide answers to potential questions that clients/prospects might have about your firm
• Improve How Your Firm Shows Up In Search Results with ClearlyRated  - this guide will help you identify opportunities to improve how your firm shows up in search result.
• Add Star Ratings to your Email Signature - let us walk you through adding our star rating widget to your email signature
• Manage your Segments - learn how to rename, delete, and merge units or tags
• Make sure your survey invites reach inboxes by adding the ClearlyRated server to your email Allowlist.