ClearlyRated helps B2B firms credibly differentiate themselves based on their service.
Below are the default survey questions that we send to survey your clients. To view the survey questions for your program. Log into the dashboard, click "Setup" in the navigation. Then select "Client" and "Questions" as indicated below. You can also view your respondents' survey experience by clicking the 'Preview Survey' button on this page.
1. Based on your most recent experience, how likely would you be to recommend [brand] to a friend or colleague? (Scaled 0 -10 answer option)
2. Have any issues you’ve had been resolved within 24 hours?
3. Does [brand] submit multiple qualified candidates that match your requirements?
4. Does [brand] submit candidates who would be a good culture fit for your team?
5. Does [brand] submit candidates within the expected time frame?
6. Does [brand] set realistic expectations regarding the open positions you have them work on?
7. What is the primary reason behind the ratings you provided? (Open-ended)
8. What, if anything, could [brand] do differently to increase the value you receive from them? (Open-ended)