ClearlyRated helps B2B firms credibly differentiate themselves based on their service.
Below is a list of questions that we send to survey your clients.
1. Based on your most recent experience, how likely are you to recommend [Brand] to a friend or colleague?
(Scaled 0 – 10 answer option)
2. My phone calls and emails are _____ returned within 24 hours.
3. [Brand] _____ delivers high quality, error-free work.
4. The Firm’s services are _____ a good value, given the cost.
5. [Brand]_____ has a thorough understanding of my needs.
6. [Brand] is _____ proactive in their approach to helping me.
7. What is the primary reason behind the ratings you provided?
8. What is the one thing we could be doing differently to increase the value you receive from us?