ClearlyRated helps B2B firms credibly differentiate themselves based on their service.
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Enterprise customers now have the ability to edit their survey questions, add new questions, choose who can see each question based on advanced skip logic options, and more! For more information on how to set up these features, please watch the tutorial video below.
Question Editing & Skip Logic Tutorial Video
Yes - all audiences have to be set up individually. Changes made to one audience will not affect the others.
Our new survey preview feature will show you every page your survey takers will see - including the survey itself, to the Referrals, Reviews, Testimonials, Shout Outs, and Thank You pages.
We recommend putting first the pages for which you value responses the most. For example, if you want to capture as many Testimonials as possible, put that page first, in the event that your respondents navigate away from your survey before completing every page you have configured.
Yes! After they hit 'Submit' within the survey itself, your respondent's answers are logged in our system. They can navigate away at any point after this and their responses will still be saved.
Please reach out to your Customer Success Manager!