2019 Best of Accounting winners announced on ClearlyRated.com! Published by Eric Gregg - February 7, 2019 ClearlyRated® (formerly known as Inavero) is thrilled to announce winners of the 2019 Best of Accounting award program! We’re incredibly excited to recognize the Best of Accounting winners for their commitment to service excellence and their efforts to foster a memorable and remarkable client experience. What is Best of AccountingTM? Best of Accounting is […]
ClearlyRated Product Update – January 2019 Published by Nathan Goff - January 10, 2019 As we kick off 2019, I want to let you in on some big, totally awesome new stuff we have coming your way in February. I would be remiss to pass up the opportunity to use the Golden Globe win of the great flick Spider-Man: Into the Spider-Verse to create our web (see […]
2019 Accounting Industry NPS® Benchmarks Published by Kat Kocurek - January 9, 2019 Accounting firms – like other professional service providers – rely heavily on client satisfaction and service quality to retain accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded marketplace. What is NPS? Net Promoter® Score (NPS) is a client satisfaction […]
2019 NPS® Benchmarks for IT Service Providers Published by Kat Kocurek - January 8, 2019 IT service providers – like MSPs and VARs – rely heavily on client satisfaction and service quality to retain accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded (and often unruly) marketplace. What is NPS? Net Promoter® Score (NPS) is […]
NPS® 101 for IT Service Providers Published by Eric Gregg - January 8, 2019 As an IT service provider, you strive to deliver great service to your clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your company. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality of the […]
NPS® 101 for Accounting Firms Published by Eric Gregg - January 8, 2019 As an accounting service provider, you strive to deliver great service to your clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your firm. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality of the service […]
2019 NPS® Benchmarks for HR Service Providers Published by Kat Kocurek - January 8, 2019 HR service providers – like other B2B service firms – rely heavily on client satisfaction and service quality to retain accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded marketplace. What is NPS? Net Promoter® Score (NPS) is a client […]
NPS® 101 for HR Service Providers Published by Eric Gregg - January 8, 2019 As a provider of outsourced HR services (like a PEO, ASP, HRO, or RPO) you strive to deliver great service to your business clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your company. But, what steps can you take to demonstrate your commitment to your clients […]
2019 Legal Industry NPS® Benchmarks Published by Kat Kocurek - January 8, 2019 Law firms – like other professional service providers – rely heavily on client satisfaction and service quality to retain key accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded marketplace. What is NPS? Net Promoter® Score (NPS) is a client […]
NPS® 101 for Law Firms Published by Eric Gregg - January 8, 2019 As a lawyer or legal practice administrator, you strive to deliver great service to your clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your firm. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality […]
