Service Insights from ClearlyRated

One of the most common “aha!” moments that we hear from our customers has to do with the value of our real-time client feedback. Many satisfaction survey programs can gather feedback and sentiment from your clients, but how many of them make sure that you see the most critical feedback the moment it’s been shared […]

Is 2020 over yet?! Unfortunately, we all know there are still a few weeks left in the year, and here in Portland that means rain, rain, and a little more rain. With all of the twists and turns we’ve been through here at ClearlyRated, we think it is important to reflect on the silver linings. […]

Even before the coronavirus outbreak swept through the United States in March of 2020, the Aronson LLC team was investing time and resources to map out a client survey initiative. “Aronson has always had a firm commitment to client service, but we have relied on anecdotal feedback gathered by partners to determine how well we […]

It is my most sincere honor to share that ClearlyRated has earned the 2020 Top Workplaces designation from the Oregonian. We proudly take our place at number 21 on the list of 45 small Oregon and SW Washington employers honored as Top Workplaces this year.  What This Honor Means This Year 2020 is the second […]

The economic disruption and uncertainty caused by COVID-19 has created a new layer of complexity for accounting firm marketers and business development professionals. Buyers across all industries are demonstrating heightened aversion to risk when choosing a new firm. At the same time, your team’s capacity to build trust and alleviate concerns about risk has been […]

At ClearlyRated, we take pride in building bridges between our Net Promoter® survey program and the technologies that power your relationship with your clients. We know that the ability to see survey results directly within your company’s CRM is just one way that we can help you make your survey results visible throughout your organization […]

In June 2020, we committed to using ClearlyRated’s resources and platform to help address the systemic injustices that came to a more collective national awareness as a result of the George Floyd protests. While we’ve been collaborating with other organizations in the staffing industry to more deeply understand the world of staffing professionals (i.e. internal […]

 With the launch of ClearlyRated’s internal employee satisfaction survey program, we have received some thoughtful and timely questions from our clients and partners about the diversity, equity, and inclusion (DEI) aspect of the program. These questions include: Why is now the time for companies to invest in surveying their employees and measuring their DEI […]

Here at ClearlyRated, we are always looking for ways to make client feedback more accessible. We know that one method to accomplish this is by leveraging technology to make survey data available directly within the systems that your team already relies upon for their day-to-day work. Which is why we are excited to announce that […]

Since our founding in 2003, ClearlyRated has administered more than 5 million Net Promoter® Score (NPS®) surveys on behalf of B2B service firms who are striving to place the client experience (and, for staffing firms, the talent experience) at the heart of their growth strategy. In that time, we’ve learned that most business service providers […]