Service Insights from ClearlyRated

At ClearlyRated, we know that client survey programs are only as powerful as the action that’s taken on the feedback that’s received. But it’s not just negative feedback that needs to be addressed. Positive feedback from your clients (and for staffing firms, placed talent) is powerful too. And more often than not, positive feedback is […]

Here at ClearlyRated, we’re committed to making it as easy as possible for B2B service firms to maximize the return on their client survey investment. We see many businesses struggle with a critical value-driver in the survey process: capitalizing on the positive feedback they receive from their most satisfied clients. While many organizations understand how […]

We are excited to be launching support for SMS (texting) of our survey invitations. This new feature requires us to make some changes to the ClearlyRated dashboard reports. With that, an additional data field called ‘contact_sms’ will be included in the existing reports that are available to be exported from our software. This change may impact you […]