Service Insights from ClearlyRated

Even before the coronavirus outbreak swept through the United States in March of 2020, the Aronson LLC team was investing time and resources to map out a client survey initiative. “Aronson has always had a firm commitment to client service, but we have relied on anecdotal feedback gathered by partners to determine how well we […]

The economic disruption and uncertainty caused by COVID-19 has created a new layer of complexity for accounting firm marketers and business development professionals. Buyers across all industries are demonstrating heightened aversion to risk when choosing a new firm. At the same time, your team’s capacity to build trust and alleviate concerns about risk has been […]

Staffing firms – like other professional service providers – rely heavily on client satisfaction and service quality to retain accounts, build their talent pipeline, and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand differentiation in a crowded marketplace.  What is NPS? Net Promoter® Score (NPS) […]

For more than 10 years, ClearlyRated has helped staffing and recruiting firms in the U.S. and Canada measure the experience they provide to their clients and placed talent. And I’m very proud to share that we practice what we preach. On a monthly basis, we utilize our own ClearlyRated survey platform to ask our staffing […]

Apex Systems is a scientific, technology, and engineering staffing and services firm with a presence in over 70 staffing markets across North America. Since their founding in 1995, they’ve been committed to their relationship-centric approach to their placed talent—including their “three Cs”: client managers, candidates, and consultants. ClearlyRated’s partnership with this award-winning staffing firm began […]

Lewis Roca is a US law firm headquartered in Phoenix, AZ – with offices in Arizona, California, Colorado, Nevada, and New Mexico. The Lewis Roca team has been working with ClearlyRated since 2018, leveraging the Net Promoter Score® survey methodology to support and enhance their “Experience Amplified” client service model. Since implementing NPS®, the Lewis […]

The research is clear. Online client (and talent) ratings matter greatly to your buyers. Research shows that 86% of customers look to online, third-party reviews as proof that the purchase they are considering will deliver the value they’re seeking1. And buyers of B2B services report that online ratings and reviews are 2x as trustworthy as […]

The ClearlyRated team is thrilled to announce that we have been awarded a Top Workplaces 2019 honor by The Oregonian! We are incredibly proud to be one of only 99 companies that made this year’s list of Top Workplaces in Oregon and Southwest Washington – a designation based exclusively on feedback that our employees provided […]

The team at ClearlyRated is thrilled to announce that we’ve made the Inc. 5000 list of fastest-growing private companies. We were honored to be one of the 60 fastest growing Oregon companies on the list and within the top 500 software companies across the United States. “This is a real testament to our team and […]