Best of Staffing® celebrates 10th award year and 10-year winners! Published by Eric Gregg - February 7, 2019 It’s hard to believe that an entire decade has passed since we first launched Best of Staffing®. When we embarked on this journey back in 2010, the ClearlyRated® (formerly known as Inavero) team was on a mission to help staffing firms place the client and talent experience at the heart of their growth strategy. Our […]
2019 Best of Accounting winners announced on ClearlyRated.com! Published by Eric Gregg - February 7, 2019 ClearlyRated® (formerly known as Inavero) is thrilled to announce winners of the 2019 Best of Accounting award program! We’re incredibly excited to recognize the Best of Accounting winners for their commitment to service excellence and their efforts to foster a memorable and remarkable client experience. What is Best of AccountingTM? Best of Accounting is […]
NPS® 101 for IT Service Providers Published by Eric Gregg - January 8, 2019 As an IT service provider, you strive to deliver great service to your clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your company. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality of the […]
NPS® 101 for Accounting Firms Published by Eric Gregg - January 8, 2019 As an accounting service provider, you strive to deliver great service to your clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your firm. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality of the service […]
NPS® 101 for HR Service Providers Published by Eric Gregg - January 8, 2019 As a provider of outsourced HR services (like a PEO, ASP, HRO, or RPO) you strive to deliver great service to your business clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your company. But, what steps can you take to demonstrate your commitment to your clients […]
NPS® 101 for Law Firms Published by Eric Gregg - January 8, 2019 As a lawyer or legal practice administrator, you strive to deliver great service to your clients. And in 2019, your clients have come to expect nothing short of an excellent experience with your firm. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality […]
NPS® 101 for Insurance Providers Published by Eric Gregg - January 8, 2019 As an insurance broker or agent, you provide the client service that differentiates a buyer’s experience from a commoditized interaction. You strive to consult, support, and provide expertise to your clients – all while delivering an exceptional service experience. And in 2019, your clients have come to expect nothing short of an excellent experience with […]
How Kforce Elevates the Candidate Experience with the ClearlyRated Survey Program Published by Eric Gregg - October 29, 2018 At ClearlyRated, we believe it’s good business for staffing firms to place the client and candidate experience at the heart of their growth strategy. Few staffing firms embody this idea as distinctly and consistently as our partners at Kforce. In the 3 years that Kforce and ClearlyRated have worked together, Kforce’s Net Promoter® Score […]
NPS® 101 for B2B Service Providers Published by Eric Gregg - April 24, 2018 As B2B service provider, you strive to deliver great service to your clients. And in 2018, your clients have come to expect nothing short of an excellent experience with your company. But, what steps can you take to demonstrate your commitment to your clients and prospects? And how can you leverage the quality of the service […]
NPS® 101 for Staffing and Recruiting Firms Published by Eric Gregg - February 21, 2018 As a staffing provider, you strive to deliver great service to your clients and candidates. And in 2018, these stakeholders have come to expect nothing short of an excellent experience with your firm. But, what steps can you take to demonstrate your commitment to your clients and talent? And how can you leverage the quality of […]